Last updated: 29 September 2025

Terms & Conditions

These Terms & Conditions (“Terms”) apply to all estimating and related support services (“Services”) provided by Dynamic Assist Ltd (“Dynamic Assist”, “we”, “our”, “us”) to clients (“Client”, “you”). By requesting or accepting any Services, you agree to these Terms.

1. Services

- Dynamic Assist provides construction estimating and related support services.
- We reserve the right to refuse any job request at our discretion.

2. Pricing & Payment

- Prices for estimates are confirmed in writing before work begins.
- Invoices are typically issued on delivery of estimates (or within 24 hours), but Dynamic Assist may at its discretion issue invoices on a weekly basis.
- Payment is due immediately upon receipt of invoice, unless alternative terms are agreed in writing with long-term clients.

3. Deposits

- Dynamic Assist reserves the right to require a deposit before commencing work.
- Where a deposit is required, deadlines will only apply if the deposit invoice is paid within its stated terms.

4. Revisions Policy

- Each estimate includes one revision cycle of up to 2 hours of our team’s time.
- All revision requests must be submitted in one batch within 5 working days of delivery.
- Additional revisions beyond this allowance will be charged at £25 per hour or may be treated as a new estimate at a pre-agreed price.

5. Delivery & Invoices

- Estimates and invoices will be deemed delivered once sent to the client’s designated email address, unless returned undelivered.
- Clients are responsible for monitoring their email, including during holidays or absences.
- Dynamic Assist is not responsible for missed deadlines caused by the client’s failure to review, forward, or submit estimates once delivered.

6. Client Responsibilities

- You are responsible for providing accurate drawings, specifications, and information.
- You must review all estimates internally before use and confirm their suitability for your purposes.

7. Limitation of Liability

- All estimates are provided in editable Excel format for your review and use.
- Dynamic Assist accepts no liability for any loss, damage, or costs incurred as a result of reliance on estimates provided.
- Responsibility for verifying the accuracy and appropriateness of estimates rests solely with the client.

8. Confidentiality & Data Protection

- Both parties agree to keep confidential any non-public information shared during the course of the Services.
- Dynamic Assist complies with the UK GDPR and Data Protection Act 2018.
- We may use trusted subprocessors (e.g., cloud storage, finance platforms) in providing the Services, and remain responsible for their compliance.

9. Non-Solicitation of Staff and Contractors

- Clients must not directly employ or engage any Dynamic Assist employees or contractors during the engagement and for 24 months after it ends, unless a buyout fee is agreed and paid.

10. High-Volume Clients

- Clients with regular or high-volume requirements may be offered separate agreements with tailored pricing, payment terms, or service levels, agreed in writing.

11. Governing Law & Jurisdiction

- These Terms are governed by the laws of England and Wales.
- Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

- Dynamic Assist may update these Terms from time to time. The latest version will always be published on our website.

Meet the Team

Our Talented Team

Get to know the people behind our innovative AI solutions.

Arthur R
Founder

Arthur brings years of experience in consulting with companies to our team. He is passionate about creating innovative AI solutions that improve our daily lives.

Jane Smith
Head of AI Development

Jane is a seasoned AI developer with a strong track record in delivering cutting-edge AI solutions. She is dedicated to ensuring our AI products are user-friendly.

Bob Johnson
Director of Marketing

Bob has extensive experience in marketing and brand management. He is responsible for ensuring our AI products reach the right audience and are well.

Geroge T
Chief Financial Officer

Emily is a finance expert with a proven track record of driving financial growth for tech companies. She is responsible for overseeing our financial strategy.